Dish Network and Satellite TV Blog

DISH Network got Top ACSI Rating in satellite TV Industry

May 20, 2010 Dish Network, News

Want to opt for a satellite TV service that has the least amount of customer complaints and has a high rating in customer satisfaction? Then DISH Network is the clear choice. As per the recent customer satisfaction rating by ACSI (American Customer Satisfaction Index), DISH Network holds the highest customer satisfaction rating in the entire cable and satellite TV industry for the current year.

A leading satellite TV provider, DISH Network also held high customer satisfaction rating from ACSI in 2009. They have exceeded their past record and have set a new benchmark for customer satisfaction with the current rating.

DISH Network has earned 71 scores in the recent ACSI rating, which is way higher than its previous score of 64. The 2010 rating is also higher than the industry average of 66 this year. The satellite TV provider has also scored high in customer loyalty and perceived value. It is also stated that DISH Network has the minimum number of customer complaints this year.

Charlie Ergen, Chairman, President and CEO, DISH Network, said, “DISH Network’s dramatically-improved ranking in the ACSI survey is testimony to the considerable strides we made over the past year to re-establish our leadership in customer service.” He also said, “We know our customers have many choices when it comes to TV, which is why we remain committed to providing them with best-in-class service at an unmatched value.”

DISH Network’s dedication towards its customers is unparalleled. The satellite TV provider at present has over 14 million satisfied clientele. It is also the fastest growing satellite TV provider in the United States.

Tags: ACSI, American Customer Satisfaction Index, Dish Network